Privacy Policy

Effective Date: August 3, 2025

KC Flooring n’ Beyond (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using this site, you agree to the terms of this policy.

1. Information We Collect

• Contact Information (e.g., name, phone number, email, address)
• Service Requests and Project Details
• Browser and device data (IP address, browser type, operating system)
• Location data (based on your device or IP address)
• Website usage data (via cookies and analytics tools)

2. How We Use Your Information

• To respond to inquiries and provide estimates
• To schedule and manage projects
• To send appointment confirmations or service updates
• To personalize user experience based on location and preferences
• To improve website functionality and customer service
• To conduct marketing and advertising campaigns (including email, SMS, retargeting, and social media ads)
• To analyze usage trends and improve our products and services (including use of AI-powered analytics tools)

3. Cookies and Tracking Technologies

We use cookies and similar technologies (such as pixels, web beacons, and scripts) to enhance your experience, analyze site usage, and personalize content. These tools also help us and our partners measure the effectiveness of marketing campaigns and deliver retargeted ads.

You may opt out of cookies through your browser settings or by using available cookie consent tools. Limiting cookies may impact some website features.

4. Location-Based Features

We may use your IP address or device GPS data to display location-relevant content, such as services or contact information for your nearest KC Flooring location. We do not sell or resell your precise location data.

5. Third-Party Sharing and Services

We may share your information with trusted partners and service providers strictly for business operations and customer experience. These include:

• Marketing and analytics providers (e.g., Google Analytics, Meta Pixel, retargeting partners)
• Email/SMS platforms (e.g., Mailchimp, Mautic, Titan Email)
• Website hosting, IT, and security providers

All partners are contractually obligated to protect your data and use it only for the purpose specified.

6. Your Rights and Choices

• Request access to your personal data
• Correct or update your personal information
• Request deletion of your information
• Opt out of marketing communications at any time
• If you are a California resident, request to know, delete, or opt out of the “sale” or sharing of your data (“Do Not Sell or Share My Information” requests can be sent to legal@kcflooringga.com.)

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Data Security

We implement technical and organizational measures to protect your data, including HTTPS encryption, strict access controls, and regular security updates. No system is 100% secure, but we take privacy and security seriously.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We encourage you to review this page for the latest version. The “Effective Date” above will always reflect the current version.

11. Contact Us

For any questions, requests, or concerns about this Privacy Policy, please contact us at:

Email: legal@kcflooringga.com
Phone: 770-480-2499